Frequently Asked Questions
Everything you need to know about our sustainable essentials.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days, depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange, provided the items are in their original condition.
Are your products truly plastic-free?
Yes, we are committed to reducing waste. All of our products and packaging are 100% plastic-free, utilizing compostable or infinitely recyclable materials like aluminum and glass.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our international shipping options to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.